AFTER LAUNCH
Support that keeps software running
Launch is the start. We provide ongoing support, updates, and proactive maintenance so your systems stay secure and performant.
Once software is in production, the work shifts to keeping it healthy: patches, incidents, small improvements, and a named way to reach us. Plans are SLA-based so you know what response looks like — we do not pretend every issue is a live-chat emergency.
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Ongoing technical support
Issue triage and resolution against an agreed SLA, with a clear owner on our side.
Patches and security
Dependency updates, hardening, and database care before the easy problems become outages.
Proactive monitoring
Watch performance and errors so we can catch issues early and report what changed.
Optimisation over time
Small, planned improvements as the product and the business evolve — not a rewrite every year.
Start with a discovery conversation
Tell us about the system you have today and where it is getting in the way.
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